Unlimited terms and fair-use policy
Last updated: 10 November 2026 · This is a translation. The Indonesian text binds — it is one click away. Baca dalam Bahasa Indonesia (mengikat)
This section applies to Unlimited plans sold on the HematToken Unlimited site (unlimited.hemattoken.id), without an account. By ticking the agreement when you buy or renew, you confirm that you have read and agree to this section, all of these Terms and the Privacy Policy. For Unlimited plans, this section prevails where it differs from any other section.
What you buy
Each purchase produces ONE API key for ONE period of the plan you chose. The key can only be used for the Unlimited models the plan covers (prefixed “unlimited/”), not for any other model, plan, subscription or balance on this service. Buying with the same email address as your account does not link the purchase to that account.
What “unlimited” means
“Unlimited” means you pay one fixed price for one period and are NOT billed per token during that period. It does NOT mean unlimited speed, unlimited fair use or an unlimited number of requests: every plan has a pace (requests per minute, requests at once and, where set, tokens per minute), fair-use (FUP) tiers, and may have a hard cap, all shown on the plan card before you pay.
The period
The period starts when your payment is CONFIRMED by the payment provider — not when the checkout is opened and not when the key is first used — and ends when the plan's duration has run out, whether or not it was used. A period cannot be paused, moved or extended for not being used.
Fair use (fup)
Usage is counted as the TOTAL of input and output tokens, INCLUDING cached tokens, added up over the WHOLE period. Token counts come from the usage figures reported by the model provider; where the provider reports none, they are counted by our tokenizer, and that count applies. Tokens of a request that failed after it was sent to the provider still count. Each time usage passes a tier's threshold, the key's pace drops to that tier's pace until the period ends. A new tier may take a moment (usually under a few seconds) to apply after its threshold is passed.
Hard cap and refusals
A hard cap is optional, and each plan states whether it has one before you pay. Where a plan has a hard cap and usage reaches it, every request is refused until the period ends or the key is renewed. A plan without a hard cap is not stopped for the amount it is used, but remains subject to its pace and fair-use tiers and to the other refusals in this section. Requests above the pace are refused with code 429 and may be retried; refused requests still count towards the requests-per-minute limit. We may also temporarily refuse requests when the Unlimited service as a whole is at capacity.
Renewal
A renewal keeps the same key and starts a NEW period from when the renewal payment is confirmed. The remaining time of the running period and its fair-use standing are FORFEITED and RESET — they are NOT added together and not compensated. You may choose a different plan when you renew. Each key can have only one unpaid renewal invoice at a time.
What is fixed for a period already paid for
the price you paid (the plan price and the admin fee), the period's duration, the normal pace, the fair-use tiers with their thresholds and paces, and the hard cap, as shown when you paid.
To the extent permitted by applicable law: WHAT MAY CHANGE AT ANY TIME, INCLUDING DURING A RUNNING PERIOD, WITHOUT PRIOR NOTICE AND WITHOUT COMPENSATION: the list of models and their availability (a model may be paused, replaced or removed), the providers or suppliers that serve requests, service capacity, site features, and the temporary suspension of the Unlimited service. For FUTURE purchases and renewals, HematToken may change anything — prices, the admin fee, plans, durations, paces, fair-use schemes and thresholds, hard caps, covered models, plan availability and this section — at any time without prior notice. We may also stop selling or renewing any plan at any time.
Payment and refunds
Payments are processed by a third-party payment provider and an invoice is valid for 30 minutes. The amount you pay is the plan price PLUS the admin fee (if any); both are shown separately before you pay and appear as separate lines on the invoice and the receipt. A payment once received, INCLUDING the admin fee, is FINAL and NOT REFUNDABLE under any circumstances — including where the key is not used, the key is lost or leaked, a period ends early because of a renewal, a model you wanted is unavailable, or the key is disabled for a breach — unless applicable law requires otherwise. A payment that arrives after its invoice has expired is still processed as a purchase. A payment of an amount that does not match the invoice does not start a period; contact us through support.
The key and its security
The key is shown once on the receipt page for a limited time and sent to the purchase email address. You are fully responsible for keeping it secret; anyone holding the key can use and renew your period. A lost key can be re-sent to the purchase email address only. We do not replace, move or refund a key that was leaked or misused by someone else.
The email address you give must be valid and yours. We send the key, renewal confirmations and a reminder before a period ends to that address; invoices are sent by the payment provider. To prevent abuse, we limit checkouts per email address and per network, renewals per key, and key re-sends.
Prohibited use and termination
The “Prohibited use” section and request content screening apply in full to Unlimited keys. A key is for your own use: you may not resell, rent out or provide access to the key to others as a service, nor circumvent the pace or fair-use limits. We may refuse a purchase, disable or revoke a key that breaches, or that we suspect breaches, these terms, immediately and without refund.
Public display
The Unlimited site shows publicly and in real time the activity of every key — time, model, token counts, status, latency, fair-use tier — and a usage leaderboard. Each key is shown only under a random pseudonym (for example “ul-1a2b3c4d”); your email address, key and request content are never shown.
Availability
The Unlimited service is provided “as is” with no uptime guarantee. Outages of model providers, suppliers or infrastructure do not extend a period and give no right to compensation, unless we decide otherwise at our own discretion.
Data and privacy
For purchases on the Unlimited site (without an account), we collect: the email address you type, the order number and status, the amount and payment reference from the payment provider, and the API key issued. The key is stored as a hash for authentication and in encrypted form so that it can be re-sent to the purchase email address; it is shown to you only on the receipt page and in the email.
For every request made with an Unlimited key, we record the same metadata as for any other request — time, model, status, token counts (cached tokens included), latency and fair-use tier — to count fair use, show your usage to you, and for monitoring. Request content and model responses are handled as set out in “Request content and model responses”.
The Unlimited site shows publicly the activity and usage ranking of each key under a random pseudonym (for example “ul-1a2b3c4d”) that does not contain, and cannot be turned back into, your email address, key or request content.
Your IP address is used temporarily for rate limiting and for limiting the number of real-time connections, to prevent spam and abuse; email addresses are used in hashed form to limit checkouts and key re-sends.
The only emails we send for Unlimited plans are: your key, renewal confirmations, a reminder before a period ends, and a key you asked us to re-send. Invoices are sent by the payment provider. Order and period records are kept for bookkeeping and dispute resolution.
This is part of the Terms of Service and the Privacy Policy — both apply in full.